Dubai has always been in the lead since the launch of the first eGovernment in the region. Over the years, the emirate has learnt from its experiment and built on its strengths. There were times when it came to dead ends, but it refused to give up. Dubai’s vision and targets are crystal clear as they are an extension of the vision of the initiative’s patron and founder, HH Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai.
When Dubai eGovernment was launched in 2001, there were sceptics who doubted the benefits and future of such an initiative. However, Dubai has been blessed with a visionary leader who decided to reformulate the working model of the government to build cost-effective, easy-to-access government institutions in a city that has become a model of welfare and prosperous living
"We will build on the positive aspects of the earlier period and we promise our partners to listen to them patiently, while we expect the mass media to play a concrete role in familiarizing the public with eServices." With these statements, Mr. Thani Abdullah Al Zaffin, Chief Executive Officer of Dubai eGovernment Department, has summarized the department's tendencies for the upcoming period in an interview with "e4all".
The Roads & Transport Authority (RTA) unveiled an enhanced version of its toll gate portal ( www.salik.ae ) in a stylish new design, offering eServices in a smooth manner with easily accessible information and a roadmap of toll gates
The Department of Dubai eGovernment successfully organised the first forum for government departments involved with the enhanced Government eServices Statistics System (GeSS) on March 10, 2009, at the Police Officer’s Club in Dubai.
As part of its drive to offer fully automated services, the Dubai Electricity & Water Authority (DEWA) has recently launched two eServices on its website, www.dewa.gov.ae, to facilitate inquiry of utility bill, either by entering consumer account number through DEWA website or by sending SMS text messages.
7 Years of Monumental Contribution When Dubai eGovernment was launched in 2001, there were sceptics who doubted the benefits and future of such an initiative. However, Dubai has been blessed with a visionary leader who decided to reformulate the working model of the government to build cost-effective, easy-to-access government institutions in a city that has become a model of welfare and prosperous living
Towards a Unified“Suggestions”System Over the years, at e4all, we have received many creative suggestions and ideas from a number of individuals, each of which could work out to be the basis for a successful partnership between the proposer and the government department. However, many people are reluctant to propose to government departments because of the lack of a clear incentive system and the absence of a mechanism that would produce mutual benefits.
ePay: Successful Despite Poor Response from Some Banks In 2008, around 1 million transactions valued at more than Dh. 1 billion were transacted through “ePay”, the electronic payment gateway developed by Dubai eGovernment. This is more than four times the amount collected the previous year.
Current Issue
